Feedback and contact information

Do you have any comments or are you experiencing any accessibility problems that need to be addressed quickly? Please let us know. Send an e-mail to We aim to get back to you within 7 work days.



Were you not or insufficiently assisted? The ombudswoman will handle your request once you have finished presenting your case to the city, i.e. when you have first submitted your issue to the city itself. She will handle your request independently and will offer mediation where possible. Send an e-mail to